Privacy policy
Draft. Have an attorney or compliance professional review this page before the site goes live. Last updated: [DATE].
Brandon Torres Insurance Agency, Inc. ("Torres Insurance Agency," "we," "us") respects your privacy. This policy explains what information we collect through this website and when you contact us, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email, ZIP code, the coverage you're interested in, details about your vehicles, home, or business, your policy number, and anything you write in a message.
- Your consent choices: whether you agreed to calls and texts and/or marketing emails, the exact wording you agreed to, and the date and time.
- Information collected automatically: pages you visit, the link or ad that brought you here (such as UTM tags and ad click IDs), device and browser type, and approximate location from your IP address. We collect this with cookies and similar tools from Google (Analytics and Ads) and Meta (Facebook and Instagram).
How we use your information
- To respond to your request, prepare quotes, and help you apply for, change, or service insurance.
- To share the information needed to quote or place coverage with the insurance companies we work with.
- To call or text you, if you agreed, and to send marketing emails, if you opted in.
- To measure and improve our website and advertising.
- To meet legal, regulatory, and record-keeping requirements.
How we share information
We do not sell your personal information or share it with other agencies or lead companies. We share it only with insurance companies to quote or place your coverage; with service providers who help us run our business (such as our customer management system, email and texting providers, and website hosting), who may use it only to provide services to us; with Google and Meta for advertising measurement, as described below; and when required by law or to protect our rights.
Cookies and advertising
We use Google Analytics, Google Ads, and the Meta pixel to understand how people find and use our site and whether our ads work. These tools may set cookies and collect information about your visit. You can block or delete cookies in your browser settings, opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and manage ad preferences in your Google and Facebook account settings.
Calls, texts, and emails
If you check the call and text box, we may contact you as described in our Call & text terms. Agreeing is never required to buy anything. You can opt out of texts at any time by replying STOP, opt out of calls by telling us, and unsubscribe from emails using the link in any email. Even if you don't check either box, we'll still contact you about the specific request you submitted.
How we protect and keep information
We use reasonable administrative, technical, and physical safeguards to protect your information. We keep it as long as needed to serve you and as required by law and insurance regulations.
Your choices
You can ask us to update or correct your information or to stop marketing to you. Contact us at btorres@farmersagent.com or (830) 379-8231. Texas residents may have additional rights under Texas law; contact us to make a request.
Children
This website is not directed to children under 13, and we don't knowingly collect their information online.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact us
Brandon Torres Insurance Agency, Inc., 1423 E Walnut St, Seguin, TX 78155 · (830) 379-8231 · btorres@farmersagent.com